How do you find your animal jam username?



You can locate your Username by logging into the Parent Tools here: https://parents.animaljam.com/ You can reset your Password by choosing the “Forgot Password” option at the login screen and following the instructions emailed to you.

What do I do if I forgot my Animal Jam email?

If you do not remember the email or one was not attached, our team can update the email on file. To request an email change, please have your parents submit a help ticket below for assistance. NOTE: However, if the Player Account cannot be fully verified our team will not be able to update it.

How do you change your username on Animal Jam?

If you would like to change your username, our support team can help. Please note that a username can only be changed if it has an active membership and has not been updated before. Please submit a ticket using the option below and fill out the corresponding form so that our team can assist you promptly.

Can I log into my old Animal Jam account?





Free accounts that have not logged into the game for over a year are subject to account deletion. This maintenance ensures that our game is able to support the vast numbers of active users we have. Once an account has been deleted we are unable to restore the information.

Why do I have to change my Animal Jam username?

Jammers’ usernames can be seen by everyone in Jamaa, so it is important to make sure that every username follows the Animal Jam Rules. If a username breaks the Animal Jam Rules, AJHQ will change it, and it can’t be changed again.

Did Animal Jam delete old users?

To ensure that there are usernames and room available for everyone, if a free account has not been accessed in 120 days, it may be deleted. Don’t worry, if you have added your parent’s email on file we will notify you before it is set for deletion.

Can Animal Jam IP ban you?





If someone maybe like hacks alot, and constantly makes new accounts to hack on, and to break the aj rules, those accounts will get banned.. Then AJHQ will keep track of the same person by their ip address, and they would ban that ip address from using the site. You can look it up more about IP addresses.

Why can’t I log into my animal jam?

Make sure that you are using the correct username and password for your account. – Have your parents confirm that they have clicked the activation link in the email sent to them. – Double check that the game and your device are fully updated.

How do I find my Animal Jam password?

When you are at the Log In screen, tap the “Forgot your password” button at the bottom of the screen. – Input your Username and the Parent Email attached to your account. A reset link will be emailed to the Parent Email on file for that account. You will need to click that link to finish resetting your password.

Can you change your Animal Jam username twice?




Quote from video:

How do I change my email on Animal Jam?

Log into your account on Play Wild. – Tap the Settings menu at the top right of the screen. – Choose the Update Parent Email option at the bottom. – Click Update or Resend Email.

What is the official animal jam email?

[email protected]



For inquiries regarding our disclosure policy, please send us an email to [email protected], or write us at: Animal Jam PO Box 3624, Salt Lake City, UT 84110-3624.

How do you log into animal jam if you forgot your password?

– When you are at the Log In screen, tap the “Forgot your password” button at the bottom of the screen. – Input your Username and the Parent Email attached to your account. A reset link will be emailed to the Parent Email on file for that account. You will need to click that link to finish resetting your password.