How to Reconnect MyQ Wi-Fi

Reconnecting your MyQ Wi-Fi is necessary when you replace your router or make changes to your router settings. This article will guide you through the process of reconnecting your MyQ Wi-Fi-enabled device to a new router or wireless network. The information provided here is based on reputable sources such as Chamberlain Group, Alarm.com, and Surety Support Forum. Please note that the specific steps may vary depending on the type of MyQ device you have.

Clearing the Wi-Fi Information

The first step in reconnecting your MyQ Wi-Fi is to clear the existing Wi-Fi information stored on your device. Here’s how:

  1. Press and hold the learn button on the side of the MyQ Hub for 6 seconds. You will notice that the LED under the front button starts flashing.

Power Cycling the MyQ Hub

After clearing the Wi-Fi information, the next step is to power cycle the MyQ Hub. Follow these steps:

  1. Disconnect the power supply of the MyQ Hub.
  2. Wait for 30 seconds.
  3. Reconnect the power supply to the MyQ Hub.

Setting up the New Wi-Fi Information

Once the Wi-Fi information is cleared and the MyQ Hub is power cycled, you can proceed with setting up the new Wi-Fi information. The method of connecting the hub to the new Wi-Fi network may vary depending on the device you are using. Here are some options:

  • Connect using an internet-connected device:
    1. Ensure that the Wi-Fi settings on your device are turned on.
    2. Locate the list of available Wi-Fi networks and select the “MyQ-nnn” network, where “nnn” represents the last three digits of the hub’s serial number.
    3. Once connected to the “MyQ-nnn” network, open a web browser and enter “setup.myqdevice.com” in the address bar.
    4. Follow the on-screen instructions to complete the setup, providing your Wi-Fi name and password when prompted.
  • Connect using WPS with the router:
    1. Plug in the MyQ Hub and wait for the blue LED to start blinking.
    2. Press the WPS button on the hub, and within one minute, press the WPS button on your router.
    3. Wait for the hub to connect to the network, indicated by a solid green LED.
  • Connect using Bluetooth with an iPhone or iPad:
    1. Plug in the MyQ Hub and wait for the blue LED to start blinking.
    2. On your Apple device, go to Settings > Wi-Fi and connect to your Wi-Fi network.
    3. Go to Settings > Bluetooth and enable Bluetooth.
    4. Find the “MyQ-nnn” device in the Bluetooth settings and select it to pair the Wi-Fi information.
    5. Allow the device to share the Wi-Fi network settings with the hub and wait for the LED to turn solid green.

After successfully setting up the new Wi-Fi information, your MyQ device should be reconnected to the new router or wireless network.

By following these steps, you can easily reconnect your MyQ Wi-Fi-enabled device to a new router or wireless network. If you encounter any issues during the process, you can refer to the sources below for further assistance:

These sources provide additional information and troubleshooting steps that can help you resolve any specific issues you may encounter during the reconnection process.

Remember to consult your device’s user manual or contact customer support if you need further assistance or if the steps provided here do not apply to your specific MyQ device model.

References:

  1. Chamberlain Group Support. “How to Reconnect to myQ after Replacing the Router or Changing the Router Settings.” Available at: https://support.chamberlaingroup.com/s/article/How-to-Reconnect-to-myQ-after-Replacing-the-Router-or-Changing-the-Router-Settings
  2. Alarm.com Knowledge Base. “Reconnect a Wi-Fi-enabled garage device to a new router or wireless network.” Available at: https://answers.alarm.com/Customer/Website_and_App/Home_Automation/Garage_Doors/Reconnect_a_Wi-Fi-enabled_garage_device_to_a_new_router_or_wireless_network
  3. Surety Support Forum. “Reset or change wireless information on a MyQ Smart Garage Hub.” Available at: https://support.suretyhome.com/t/reset-or-change-wireless-information-on-a-myq-smart-garage-hub/19310

FAQs

How do I clear the Wi-Fi information from my MyQ Hub?

To clear the Wi-Fi information from your MyQ Hub, follow these steps:

  • Press and hold the learn button on the side of the hub for 6 seconds until the LED under the front button starts flashing.

Why is it necessary to power cycle the MyQ Hub?



Power cycling the MyQ Hub helps ensure that any residual Wi-Fi information is cleared and allows the hub to reset its internal network settings.

  • Disconnect the power supply of the hub and wait for 30 seconds before reconnecting it.

How can I set up the new Wi-Fi information on my MyQ Hub?

There are different methods to connect the MyQ Hub to the new Wi-Fi network. Here are a few options:

  • Connect using an internet-connected device:
    • Make sure the Wi-Fi settings on your device are turned on.
    • Locate the list of available Wi-Fi networks and select the MyQ-nnn network, where nnn represents the last three digits of the hub’s serial number.
    • Once connected to the MyQ-nnn network, open a web browser and enter setup.myqdevice.com in the address bar.
    • Follow the on-screen instructions to complete the setup, providing your Wi-Fi name and password when prompted.
  • Connect using WPS with the router:
    • Plug in the hub and wait for the blue LED to start blinking.
    • Press the WPS button on the hub, and within one minute, press the WPS button on your router.
    • Wait for the hub to connect to the network, indicated by a solid green LED.
  • Connect using Bluetooth with an iPhone or iPad:
    • Plug in the hub and wait for the blue LED to start blinking.
    • On your Apple device, go to Settings > Wi-Fi and connect to your Wi-Fi network.
    • Go to Settings > Bluetooth and enable Bluetooth.
    • Find the MyQ-nnn device in the Bluetooth settings and select it to pair the Wi-Fi information.
    • Allow the device to share the Wi-Fi network settings with the hub, and wait for the LED to turn solid green.

How can I verify if my MyQ device is successfully connected to the new Wi-Fi network?

After setting up the new Wi-Fi information, you can verify if your MyQ device is connected to the new Wi-Fi network by checking the LED status. A solid green LED indicates a successful connection.

What should I do if I encounter issues during the reconnection process?

If you encounter any issues during the reconnection process, you can refer to the user manuals of your MyQ device or contact customer support for further assistance. They can provide specific troubleshooting steps based on your device model.

Can I reconnect my MyQ device to a different Wi-Fi network?



Yes, you can reconnect your MyQ device to a different Wi-Fi network by following the steps outlined in this article. Make sure to clear the existing Wi-Fi information, power cycle the hub, and set up the new Wi-Fi information using one of the recommended methods.

Will reconnecting my MyQ Wi-Fi affect my existing garage door settings?

No, reconnecting your MyQ Wi-Fi should not affect your existing garage door

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